Joint project
Instalment finance company
An AI agent on WhatsApp Business, alongside a CRM for managing customers.
- Sector
- Financial services
- Delivered by
- SELA & Graphica
- Tracks
- AI & Automation
01
The challenge
The company wanted to serve customers on the channel they already use every day, with customer data and requests managed in one organised place.
02
The solution
We built an AI agent that runs on WhatsApp Business to handle customer conversations, and a CRM to manage and follow up with customers.
03
What we delivered
- 01
AI agent on WhatsApp Business
- 02
CRM for customer management
04
Illustrative views
Illustrations with a neutral identity — not the client's actual interfaces.
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